Day 2: Thursday, November 16

7:15am - 8:15am: Breakfast, Sponsored by MSC Cruises


8:30am - 9:30am: Sponsored Workshops

Avalon Waterways River Cruising

Session details TBA.

CCRA

Session details TBA.

Holland America Line

Take Your Business & Commission to the Next Level: Specialize in Selling Premium Cruises and Immersive Destination Experiences with Holland America Line
Presented by Denella Ri'chard, Senior Director, Trade Communications & Engagement, Holland America Line.
Join Denella Ri’chard for this engaging, informative workshop where she’ll provide you with tips and insights on how to sell these amazing destination experiences, how to maximize your commission earning potential, and lock in qualified, loyal clientele while leveraging the partnership of the Holland America sales team, tools, technology, and training available to help you grow your business.

Greater Fort Lauderdale CVB

Session details TBA.


9:45am - 10:45am: Sponsored Workshops

Carnival Cruise Line

TRAVEL ADVISORS ROCK: GREATEST HITS
Presented by Frank Robleto, Business Development Director, Carnival Cruise Line.
Carnival knows that travel advisors rock. To show our diehard devotion to you, we’ve released an album of travel advisor greatest hits. And we’re going on tour! Join Carnival’s Business Development Director, Frank Robleto, and get ready for your world to be rocked.

Holland America Line

Take Your Business & Commission to the Next Level: Specialize in Selling Premium Cruises and Immersive Destination Experiences with Holland America Line
Presented by Denella Ri'chard, Senior Director, Trade Communications & Engagement, Holland America Line.
Join Denella Ri’chard for this engaging, informative workshop where she’ll provide you with tips and insights on how to sell these amazing destination experiences, how to maximize your commission earning potential, and lock in qualified, loyal clientele while leveraging the partnership of the Holland America sales team, tools, technology, and training available to help you grow your business.

Alaska - Visit Anchorage

Beyond the Cruise: The Inside Scoop on Alaska Adventures
Presented by Jara Haas, Tourism Sales Manager, Visit Anchorage.
Anchorage is a city of comfort in the midst of pure wilderness. This presentation will show you what South-central Alaska has to offer the adventurous traveler, off of the cruise ship! Learn tips of the trade and how to increase your commissions by selling pre- and post-land tours in Alaska.

Concurrent Session (TBA)

Session details TBA.


10:50am - 12:45pm: General Session II & Lunch

CEO Conversation

Richard Fain, President and CEO, Royal Caribbean International, Ltd. and Arnie Weissmann, Editor-in-Chief, Travel Weekly

Presidents' Panel

Moderated by Arnie Weissmann and Mary Pat Sullivan

Orlando Ashford, President, Holland America Line
Michael Bayley. President & CEO, Royal Caribbean International
Lisa Lutoff-Perlo, President & CEO, Celebrity Cruises Inc
Andy Stuart, President and CEO, Norwegian Cruise Line

 TW Talks – Travel Agency Leadership Tackles Industry Hot Topics


1:00pm: Ribbon Cutting

1:00pm - 5:30pm: Exhibitor Showcase including a sampling of local fare, Sponsored by Greater Fort Lauderdale CVB