Day 2: Thursday, November 8

7:15am 8:15am: Breakfast, Sponsored by MSC Cruises (USA) Inc.

Presented by Bonnie Levengood, Senior Vice President, Marketing, MSC Cruises (USA) Inc.

8:30am 9:30am: Sponsored Workshops

Carnival Cruise Line

Choose Fun with Carnival!
Presented by Alicia Steuart, Carnival Cruise Line
Everything you need to know about Carnival's latest ships and travel advisor programs.


Expedition Cruising with Hurtigruten
Presented by Christine Stevens, Hurtigruten
Learn why Hurtigruten is the largest cruise operator in polar waters! Discover authentic and immersive experiences to some of the world’s most pristine and remote destinations by small ship, including Antarctica, Arctic Canada and the Northwest Passage, Greenland, Iceland, Norway, and Svalbard.

Celebrity Cruises: Galapagos

Celebrity’s Galapagos, A Transformational Experience
Presented by Gloria Rodriguez, Celebrity Cruises
Discover Celebrity’s Galapagos. A cruise to the Galapagos Islands is infinitely different than other voyages. It's smaller, more intimate, a gathering of people all bound by a fascination with exploration and ecology. All with renowned Celebrity service at every turn, our Galapagos sailings prove that you can visit the most ancient places on earth wrapped in modern luxury. Please join our workshop to learn more about this amazing experience.

Israel Ministry of Tourism

Israel Beyond Belief
Presented by Yael Golan, Israel Ministry of Tourism
Israel may be the size of New Jersey, but situated at the meeting point of Asia, Africa, and Europe, it is one of the most historically and topographically unique destinations in the world. Moreover, with its burgeoning culinary scene, world-class wineries, and vibrant nightlife, Israel can satisfy even the most sophisticated traveler. Join us as we explore the many attractions and activities that your clients can experience, from visiting the lowest place on Earth, to enjoying the unique delights of Israel cuisine, to walking in the footsteps of the Bible.

9:45am 10:45am: Sponsored Workshops

Visit Anchorage

Visit Anchorage Destination Training Program
Presented by Marsha Barton, Visit Anchorage
Southcentral Alaska’s awesome adventures, spectacular scenery, abundant wildlife, and pristine wilderness continue to attract domestic and international travelers. The Visit Anchorage destination training program is designed to make you an expert on Anchorage and Southcentral Alaska, thereby enhancing your credibility with clients and increasing your Alaska sales. Plus, it’s fun!

Holland America Line

Selling & Sailing Premium Cruises
Presented by Denella Ri'chard, Holland America Line
Join Holland America Line’s Denella Ri’chard for an interactive workshop where she will teach you about products that will give you the biggest return and where you can make, “Commission with Commas.” Gain insights on Holland America Line’s Grand World Voyages to Collectors’ Voyages. You will learn insider tips that will help you strategically grow your business. She will also tell you how to take advantage of familiarization trips (FAMs), travel professional appreciation fares, and much more!

Riviera River Cruises

The Best Value in Luxury River Cruising
Presented by Jana Tvedt, Riviera River Cruises
Come hear about the youngest fleet of 12 river cruise ships along Europe’s finest waterways! Learn about our five-star cruise ships with larger than average cabins, fine dining, award-winning onboard service, upgraded amenities and an all-inclusive touring experience. We’ll tell you about our price guarantee and how you can earn competitive commissions with Britain’s most popular river cruise operator.

Greater Fort Lauderdale Convention and Visitors Bureau

Become a Greater Fort Lauderdale Sunny Expert Today!
Presented by Gonzalo Rubio, Greater Fort Lauderdale CVB
Join the GFL seminar and become a Greater Fort Lauderdale expert and earn a  complimentary water taxi ticket! During this seminar, we will talk about what’s new and what hotels are opening soon. Whether the perfect match for your clients is a pre- or post-cruise package tied into their sailing from the world’s busiest cruise port, a long weekend or full week in the Venice of America, you’ll find all the resources you need to provide unforgettable vacation experiences.

10:50am 1:15pm: General Session II & Lunch, Sponsored by Celebrity Cruises and Royal Caribbean

CEO Conversation

Jason Liberty, Executive Vice President and Chief Financial Officer, Royal Caribbean Cruises, Ltd. and Arnie Weissmann, Editor-in-Chief, Travel Weekly

TW Talks - Travel Agency Leadership Tackles Industry Hot Topics, Sponsored by Uplift

Debbie Fiorino, Senior Vice President, Dream Vacations/CruiseOne & Cruises Inc.
Meredith Hill, Founder and President, Gifted Travel Network
James N. Bovino, General Manager, Independent by Liberty Travel

TW Tech Talks, Sponsored by Trisept Solutions

Luke Gibson, Director of Product, Trisept Solutions and VAX VacationAccess

Lunch, Sponsored by Celebrity Cruises and Royal Caribbean International

Presented by Vicki Freed, SVP, Sales and Trade Support & Service, Royal Caribbean International, and Dondra Ritzenthaler, SVP, Sales & Trade Support & Service, UK & APAC, Celebrity Cruises

1:25pm: Ribbon Cutting, Sponsored by Hertz

1:30pm - 5:45pm: Exhibitor Showcase including a sampling of local fare, Sponsored by Greater Fort Lauderdale CVB