Day 2: Thursday, November 14

7:15am 8:15am: Breakfast, Sponsored by MSC Cruises

Presented by Ken Muskat, Executive Vice President and COO, MSC Cruises


8:30am 9:30am: Sponsored Workshops

Carnival Cruise Line

Funnel your Carnival Knowledge to Compete with Adolfo!
Presented by Alicia Steuart, Carnival Cruise Line
Join us at this FUN interactive workshop where you can test your knowledge and ensure you walk away with all of the tools to not only sell Carnival successfully but also maximize your earning potential in doing so!

Celebrity Cruises

Discover Celebrity’s Galapagos
Presented by Susana Romero, Celebrity Cruises
A cruise to the Galapagos Islands is infinitely different than other voyages. Our Galapagos sailings prove you can visit ancient places on earth wrapped in modern luxury. Learn about the delicate biodiversity of the Galapagos Islands on board the new all-suite vessel, Celebrity Flora SM.

Riviera River Cruises

Discover the Hidden Gem of the European Waterways
Presented by Marilyn Conroy, Riviera River Cruises
Learn about the ‘Hidden Gem’ in European river cruising. Riviera River Cruises operates the youngest fleet of ships on Europe’s finest waterways. Learn about this top-of-the-premium-market product with the most immersive itineraries, offering clients some of the largest accommodations in their category. Hear about the youngest fleet of 12 river cruise ships offering fine dining, award-winning onboard service, upgraded amenities, and an all-inclusive touring experience. This workshop will give you selling tips on how you can earn enhanced commissions on this highly competitive product which is Britain’s most popular river cruise operator.

Viking River Cruises


9:45am 10:45am: Sponsored Workshops

Alaska – Visit Anchorage

Visit Anchorage Destination Training Program
Presented by Dawn Campbell, Visit Anchorage
Southcentral Alaska’s awesome adventures, spectacular scenery, abundant wildlife, and pristine wilderness continue to attract domestic and international travelers. The Visit Anchorage destination training program is designed to make you an expert on Anchorage and Southcentral Alaska, thereby enhancing your credibility with clients and increasing your Alaska sales. Plus, it’s fun!

Avalon Waterways

Celebrity Cruises

Discover Celebrity’s Galapagos
Presented by Susana Romero, Celebrity Cruises
A cruise to the Galapagos Islands is infinitely different than other voyages. Our Galapagos sailings prove you can visit ancient places on earth wrapped in modern luxury. Learn about the delicate biodiversity of the Galapagos Islands on board the new all-suite vessel, Celebrity Flora SM.

Hurtigruten


10:50am 1:45pm: General Session II & Lunch, Sponsored by Celebrity Cruises and Royal Caribbean

MasterCard Master of Ceremonies Introduces Industry Execs

Presented by Diane Scanlan, Director, Account Management, MasterCard

CEO Conversation

Richard Fain, President and CEO, Royal Caribbean International, Ltd. and Arnie Weissmann, Editor-in-Chief, Travel Weekly

Royal Caribbean International Presidents’ Panel

Panelists include:
Michael Bayley, President and Chief Executive Officer, Royal Caribbean International
Mark Conroy, Managing Director, The Americas, Silversea Cruises
Lisa Lutoff-Perlo, President, Celebrity Cruises
Larry Pimentel, President and CEO, Azamara Club Cruises

TW Talks - Travel Agency Leadership Tackles Industry Hot Topics, sponsored by Uplift

Presenters include:
Debbie Fiorino, Senior Vice President, Dream Vacations/CruiseOne & Cruises Inc.
Jackie Friedman
, President, Nexion Travel Group
Vanessa McGovern, Co-Founder and CEO, Gifted Travel Network

Lunch, Sponsored by Celebrity Cruises and Royal Caribbean International

Presented by Vicki Freed, SVP, Sales and Trade Support & Service, Royal Caribbean International, and Dondra Ritzenthaler, SVP, Sales & Trade Support & Service, UK & APAC, Celebrity Cruises


1:50pm: Ribbon Cutting, Sponsored by Hertz Corporation

2:00pm - 5:30pm: Exhibitor Showcase including a sampling of local fare, sponsored by Greater Fort Lauderdale CVB