2025 Day 2
Thursday, November 6, 2025
All times are listed in Eastern Standard Time. Program is tentative and subject to change.
6:45am Registration opens
7:45am – 8:30am Breakfast, sponsored by MSC Cruises
A Conversation with MSC Cruises
TW Talks, hosted by AmaWaterways
The Power of the Pivot: Turning Industry Disruption into Opportunity
Presented by Wayne Spector, Senior Vice President, NEST
8:45am – 9:45am Sponsored Workshops
Create Stories for Life with Scenic Luxury Cruises & Tours
For nearly four decades, Scenic has set the benchmark for truly all-inclusive, ultra-luxury travel. From the legendary rivers of Europe and Southeast Asia to the world’s most extraordinary destinations, every journey is designed to create memories your clients will treasure for a lifetime. At sea, the World’s First Discovery Yachts redefine six-star cruising with immersive excursions, cultural enrichment, and wellness spaces for complete relaxation. Discover how Scenic helps you craft unforgettable experiences that become Stories for Life as you learn about the Scenic Difference in river and ocean cruising, guest experiences that exceed expectations, and what’s next in ultra-luxury discovery travel.
Presented by Antolin Del Collado, Regional Sales Director, Scenic & Emerald Cruises
Jamaica Up and Beyond!
Step into the heartbeat of the Caribbean with Jamaica: Up and Beyond. This session goes beyond the shoreline to reveal how Jamaica is shaping the future of cruise tourism through creativity, culture, innovation, and community development. From reggae rhythms and authentic cuisine to sustainable practices and innovative travel experiences, discover how Jamaica is redefining what it means to be a world-class destination. Get ready to be inspired and take away insights that will help you craft unforgettable cruise journeys for your clients.
Presented by Joy Roberts, Executive Director, Jamaica Vacations Limited
What’s New with Royal Caribbean
Join us for an exciting Royal Caribbean update! Get a glimpse into the latest destinations and deployment that will provide your clients with the vacation of a lifetime. Learn how our award-winning sales team can partner with you to help you grow your business.
Presented by Anthony Meloro, Director, Business Development Support; Trade & Host Relations, Royal Caribbean
Brilliant Lady Has Arrived—Discover What’s Next with Virgin Voyages
Join us as we celebrate Virgin Voyages’ newest ship, Brilliant Lady, now officially sailing from Miami. Discover her stunning design, unique itineraries, and the standout features that make her a must-sell for your Sailors. But that’s not all—we’ll also cover the latest updates across the entire Virgin Voyages fleet, including our award-winning dining, unmatched value, and fresh offers designed to help you close more bookings. Don’t miss this chance to get insider insights, strengthen your sales pitch, and set yourself up for success as we sail into the future together.
Presented by Kristy Woolums, Senior Director National & Strategic Accounts, North America, Virgin Voyages
10:00am – 11:00am Sponsored Workshops
Norwegian Cruise Line
Winning with Windstar – Your Path to Selling Yacht-Style Cruising
Step inside the world of Windstar Cruises and discover what makes us truly 180° from ordinary. In this interactive workshop, you’ll explore our boutique yacht fleet, unforgettable destinations—from Tahiti to the Greek Isles—plus exclusive programs like Star Groups and Star Specialist. We’ll share updates on our newest ships, Star Seeker and Star Explorer, and equip you with sales strategies, group booking tools, and details on current offers, including Fly Free to Tahiti. Ideal for travel advisors ready to grow their Windstar sales with insider knowledge and practical tips.
Presented by:
Dianna Rom, Vice President of Sales, Windstar Cruises
Joe Jiffo, Director of Field Sales, Windstar Cruises
NOW is the Time to Get to Know Hyatt’s Inclusive Collection
Discover Hyatt’s Inclusive Collection, a world of luxury all-inclusive resorts designed for every traveler. Spanning award-winning beaches and vibrant destinations with 10 distinct brands, our resorts offer unrivaled hospitality, gourmet dining, personalized wellness, and unforgettable activities for couples, families, weddings, and groups. Join our exclusive workshop to meet our Resort Team, gain insider insights, and explore how Hyatt empowers advisors to craft remarkable journeys that celebrate every moment—where extraordinary travel meets heartfelt service.
Presented by:
Michael Heim, Business Development Manager, Host Accounts, Hyatt’s Inclusive Collection
Scott Radesi, Senior Manager of Host Accounts, Hyatt’s Inclusive Collection
Sail Into Sales: Selling Miami as the Ultimate Pre & Post Cruise Destination
Why let the vacation start only at sea? Set your clients’ cruise vacations in motion with unforgettable Miami experiences before they ever set foot on the ship—or keep the magic going after they disembark. From sun-soaked beaches to late-night rhythms, Miami is more than a departure port—it’s a destination in itself. Let’s turn those cruise bookings into extended stays your clients will rave about.
Presented by Debra Lee, Director of Travel Industry Sales - U.S., Canada & Cruise Niche, Greater Miami CVB
Discover the World of Princess
Step into the world of Princess Cruises and explore everything that makes this iconic brand a leader in premium cruising. In this presentation, you’ll learn about the unique offerings that set Princess apart—from immersive destination experiences and award-winning service to innovative programs like MedallionClass® technology. Discover the diverse range of itineraries, including Alaska, Japan, Europe, and beyond, as well as land-and-sea cruisetours that provide deeper cultural connections. We’ll also explore new ship features, the luxury Sanctuary Collection, group travel opportunities, and insider tips to help you better sell and experience the brand. Whether you’re new to Princess or looking to deepen your knowledge, this session will give you valuable insights to inspire your clients and grow your business with confidence. Join us as we set sail into the world of Princess —where every journey is designed to create unforgettable memories.
Presented by Tom Muldoon, Business Development Manager Central & North Florida, Princess Cruises
11:15am – 2:15pm General Session & Lunch
A Conversation with Royal Caribbean Group Leadership
With:
Michael Bayley, President and Chief Executive Officer, Royal Caribbean International
Jason Liberty, President and CEO, Royal Caribbean Group
Arnie Weissmann, Editor-in-Chief, Travel Weekly
Presidents Panel
Moderated by:
Mary Pat Sullivan, Executive Vice President of Marketing and Partnerships, Northstar Travel Group
Arnie Weissmann Editor-in-Chief Travel Weekly
Lunch, sponsored by Celebrity Cruises, Royal Caribbean, and Silversea Cruises
TW Talks, hosted by Amawaterways
Confidence is a Skill: Building Business Boldness One Step at a Time
Presented by Jackie Friedman, President, Nexion Travel Group
A Spotlight on Sandals & Beaches Resorts
Beyond the Ocean: Exploring the River & Small Ship Market
Set sail beyond the ocean and dive into the expanding world of river and small ship cruising. In this panel, leaders from AmaWaterways, Antara Cruises, Riviera River Cruises, and Century Cruises will share insights on unique itineraries, guest experiences, and opportunities in this growing market. Learn how to position these intimate journeys to your clients and expand your sales potential.
A Spotlight on Alaska - Visit Anchorage
TW Talks, hosted by Amawaterways
Digital You: How to Show Up Online with Confidence and Clarity
Presented by Joshua Harrell, Chief Revenue Officer, WorldVia
A moment with Vacation Planners
Presented by Jenn Lee, President & CMO, Travel Planners International and Vacation Planners