2026 Day 2
Thursday, November 5, 2026
All times are listed in Eastern Standard Time. Program is tentative and subject to change.
7:00am Registration opens
7:30am – 8:30am General Session & Breakfast, sponsored by MSC Cruises
A Conversation with MSC Cruises
Presented by Erin Douglas, Senior Vice President of Trade Sales, MSC Cruises
TW Talks, presented by AmaWaterways
Presented by Jackie Friedman, President, Nexion Travel Group
A Special Announcement and Invitation from Carnival Cruise Line
Presented by Janet Wygert, Senior Vice President, Sales and Trade Marketing, Carnival Cruise Line
8:45am – 9:45am Sponsored Workshops
The Next Level of Cruising: What's Ahead for Norwegian Cruise Line, Oceania Cruises & Regent Seven Seas Cruises
Join leaders from Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises for an engaging look at the innovations, new ships, and elevated guest experiences shaping the future of cruising across the NCLH portfolio. Discover how to turn these updates into sales opportunities—from matching premium clients with luxury experiences to exploring specialty sailings and programs, strengthening client relationships, maximizing commissions, and accessing incentives such as opportunities to earn hundreds in annual bonus commissions. You’ll leave with timely brand updates and actionable insights to help grow your cruise business. Plus, all session attendees will be entered into a random drawing for a chance to win one of three gift card prizes.
Moderated by Nick Pena, Luxury Travel Advisor, Cruise Planners; with Zach Caravetta, Sr. Director, Sales & Operations, Norwegian Cruise Line; Alicia Steuart, Sr. Director, Business Development, Oceania Cruises; and Brenna Abels, Sr. Director, Field Sales, Regent Seven Seas Cruises
Explore the World of Princess Cruises
Ready to elevate your cruise sales and create unforgettable vacation experiences for your clients? Join us for an engaging journey through the World of Princess Cruises! Discover what makes Princess an award-winning, guest-favorite cruise line, from our stunning destinations and world-class ships to our signature dining, entertainment, and Medallion Class® technology.
Learn about the exclusive Sanctuary Collection, offering guests premium accommodations, enhanced amenities, and access to private Sanctuary spaces designed for relaxation and elevated service. We'll also highlight the value of Princess Plus and Princess Premier, explore group and promotional opportunities, and share selling tips to help you confidently match the right cruise experience to every traveler. Whether you're new to selling Princess or looking to expand your expertise, this session will provide the knowledge, tools, and resources needed to grow your Princess sales and deliver exceptional vacation experiences.
Presented by Bryan Coats, Business Development Manager, Southeast Florida, Princess Cruises
Jamaica, Up and Beyond, presented by Jamaica Cruising
5 Ways to Run a Smarter Cruise Business with Travefy
Cruises are one of the most repeatable ways to grow your book of business, as long as the work behind them doesn’t eat into the time you’d spend on your next client. Join Travefy for five ways to make that easier: build cruise proposals that close faster, keep clients connected from start to finish, cut the busywork from your day, run group cruises without juggling extra tools, and let AI handle the manual entry. We’ll also share tips for getting the most out of your Travefy subscription, walk through our latest releases, and give you a sneak peek at what’s coming next. Plus, CruiseWorld attendees will hear about an exclusive discount just for joining.
Presented by Becky DaCosta, Partnerships & Events Specialist, Travefy; and Stephanie Gries, Senior Community Manager, Travefy
Time Here is Worth More: Selling What Today’s Travelers Want
Today's travelers are looking for more than a vacation, they are seeking meaningful experiences that create lasting memories. Join Hyatt's Inclusive Collection to discover how "Time Here Is Worth More" comes to life across our portfolio of all-inclusive resorts, where every stay is designed to help guests celebrate every moment. You'll also learn how Confidant Collective empowers travel advisors with exclusive tools, support, and resources to grow your business, strengthen client relationships, and book with confidence. Whether you are new to Hyatt's Inclusive Collection or looking to increase your all-inclusive sales, you will leave with fresh insights, wonderful updates about our brands and programs, and a clear competitive edge.
Presented by Scott K. Radesi, Senior Manager of Strategic Accounts, Hyatt's Inclusive Collection
10:00am – 11:00am Sponsored Workshops
From Yacht to Yes: Selling Emerald Ocean Cruises with Confidence
Walk away with the knowledge, talking points, and inspiration to move your clients from “Tell me more” to “Let’s book it.” In this engaging session, we’ll explore new destination, exciting itineraries, and uncover the unique selling propositions that set Emerald Cruises Ocean apart.
Presented by Antolin Del Collado, Regional Sales Director, Scenic & Emerald Cruises
Royal Celebrations: Turning Life’s Biggest Moments into Unforgettable Cruise Experiences
Discover how Royal Caribbean transforms life’s biggest celebrations and milestones into unforgettable vacations of a lifetime. In this session, we’ll explore consumer insights that reveal the growing demand for celebration travel, highlight the unique experiences available onboard and at Royal Caribbean’s private destinations, and uncover opportunities for travel advisors to increase bookings through special occasion and group travel. From customized experiences and exclusive venues to onboard celebrations and marketing tools, learn how to position Royal Caribbean as the perfect choice for every milestone. Whether celebrating with family, friends, or a large group, you’ll leave with practical strategies, resources, and selling tips to help clients create unforgettable moments while growing your business.
Presented by Anthony Meloro, Director, Business Development Support; Trade & Host Relations, Royal Caribbean
Discover Croatia Beyond the Postcard
Discover Croatia, an inspiring Adriatic destination where rich cultural heritage, breathtaking nature, and sustainable tourism meet. The session will open with an introduction to Croatia by the Croatian National Tourist Office, featuring I Hear It’s Beautiful, a short film starring John Malkovich that showcases the country’s diverse landscapes, culture, and unique experiences. The Port of Šibenik Authority will highlight Šibenik’s transformation from an industrial center into a thriving tourism destination, surrounded by two national parks, two UNESCO World Heritage Sites, and four historic fortresses, while remaining committed to responsible tourism growth. Croatia Yachting will present Croatia’s vibrant yacht charter market, exploring bareboat, crewed, and luxury sailing experiences, popular cruising regions, and emerging travel trends. Participants will discover how Croatia’s 1,200+ islands, crystal-clear waters, and well-developed nautical infrastructure make sailing one of the most authentic ways to experience the Adriatic.
Presented by Leila Krešić-Jurić, Director North America, Croatian National Tourist Office; Joško Šupe; Deputy General Manager, Port of Šibenik Authority; Katarina Mrvica; Marketing Specialist, Port of Šibenik Authority; and Manuela Jukić; Head of Charter Sales & Business Development, Croatia Yachting
Come Meet Star Explorer
Your clients keep asking what's new, and "lots of things" isn't much of an answer. Melissa Nessenson, Manager - US Regional Sales, has a better one. Star Explorer is Windstar's newest yacht, and her inaugural season opens in Q1 2027. RiverOcean Voyages is the other half of the hour. Melissa will cover what each one is, who it suits and how to talk about itineraries shaped around smaller harbors and longer afternoons ashore without sounding like a brochure. Think of the clients you already have in mind. You'll leave knowing what to tell them.
Presented by Melissa Nessenson, Southeastern U.S. Regional Sales Manager, Windstar Cruises
The Great Jamaica Comeback
Discover The Great Jamaica Comeback as Sandals Resorts prepares to welcome guests back to three iconic Jamaican properties: Sandals Montego Bay, Sandals Caribbean Cay, and Sandals South Coast. Join Liz Purkey, Regional Director of Sales, for an exciting look at the return of these beloved resorts, what travel advisors can expect from the reopenings, and the opportunities ahead for selling Jamaica. This session will provide key updates and insights to help advisors confidently share the excitement of Jamaica’s comeback with their clients.
Presented by Liz Purkey, Regional Director of Sales, Sandals & Beaches Resorts
11:15am – 2:15pm General Session & Lunch, sponsored by Celebrity Cruises, Royal Caribbean, and Silversea Cruises
A Conversation with Jason Liberty
With Johanna Jainchill, Editor-in-Chief, Travel Weekly; and Jason Liberty, Chairman and Chief Executive Officer, Royal Caribbean Group
Joined by Adam Stewart, Executive Chairman, Sandals & Beaches Resorts
A Sit Down with Royal Caribbean Group Leadership
With:
Michael Bayley, President and Chief Executive Officer, Royal Caribbean
Laura Hodges Bethge, President, Celebrity Cruises
Johanna Jainchill, Editor-in-Chief, Travel Weekly
Mary Pat Sullivan, Executive Vice President of Marketing and Partnerships, Northstar Travel Group
Lunch, sponsored by Celebrity Cruises, Royal Caribbean, and Silversea Cruises
With:
Anthony Meloro, Director, Business Development Support; Trade & Host Relations, Royal Caribbean
Joe Leon, Vice President of Sales, The Americas, Silversea Cruises
Jennifer Suarez, Vice President of Sales, Celebrity Cruises
Sit Down with the Sales & Marketing Masterminds of our Industry, presented by ONE
Moderated by Marcia Rowley, Executive Chairman, ONE | Starboard; and Mary Pat Sullivan, Executive Vice President of Partnerships & Marketing, Northstar Travel Group
With:
Jennifer Suarez, Vice President of Sales, Celebrity Cruises
John Chernesky, Senior Vice President and Chief Sales Officer, Norwegian Cruise Line
Rob Coleman, Senior Vice President, Sales, Seabourn
Erin Douglas, Senior Vice President of Trade Sales, MSC Cruises
Vicki Freed, Senior Vice President, Sales & Trade Relations, Royal Caribbean
Carmen Roig, Senior Vice President of Sales, Princess Cruises
Janet Wygert, Senior Vice President, Sales and Trade Marketing, Carnival Cruise Line
A Word from Explora
From Training to Transactions: Turn Supplier Education into Sales
There’s no shortage of supplier education out there—but are you making the most of it? Join a powerhouse panel as they pull back the curtain on their advisor education platforms and show you how to turn training into something that matters: more confidence, more knowledge and more sales. Find out what suppliers really want you to know, which educational opportunities can give you an edge, and how to cut through the noise to find the training that’s actually worth your time.
Moderated by Eric Bowman, Editor-in-Chief, TravelPulse and Jennifer Kellum, Owner, Neverland & Main Travel | Aire Luxury Travel
With
Cathy Bennis, Vice President/Head of Trade Sales & Partnerships, North America, Audley Travel
Raquel Reyes, Director, Dominican Republic Ministry of Tourism
Alicia Steuart, Senior Director of Business Development, Oceania Cruise Line
Christine Peruccio, AVP, SAM Support, Travel Insured International
Melissa Nessenson, Southeastern U.S. Regional Sales Manager, Windstar Cruises
A Highlight on Berkshire Hathaway Travel Protection
Presented by Bob Ford, Chief Revenue Officer, Berkshire Hathaway Travel Protection
A Moment with Tern
Presented by David Shull, Chief Executive Officer & Co-Founder, Tern
A Moment with Jenn Lee
Presented by Jenn Lee, President & Chief Marketing Officer, Travel Planners International and Vacation Planners