2026 Day 2
Thursday, November 5, 2026
All times are listed in Eastern Standard Time. Program is tentative and subject to change.
7:00am Registration opens
7:30am – 8:30am Breakfast, sponsored by MSC Cruises, & General Session
A Conversation with MSC Cruises
Presented by Erin Douglas, Senior Vice President of Trade Sales, MSC Cruises
TW Talks, hosted by AmaWaterways
Presented by Jackie Friedman, President, Nexion Travel Group
A Special Announcement and Invitation from Carnival Cruise Line
Presented by Janet Wygert, Senior Vice President, Sales and Trade Marketing, Carnival Cruise Line
8:45am – 9:45am Sponsored Workshops
Workshop: Norwegian Cruise Line
Explore the World of Princess Cruises
Ready to elevate your cruise sales and create unforgettable vacation experiences for your clients? Join us for an engaging journey through the World of Princess Cruises! Discover what makes Princess an award-winning, guest-favorite cruise line, from our stunning destinations and world-class ships to our signature dining, entertainment, and Medallion Class® technology.
Learn about the exclusive Sanctuary Collection, offering guests premium accommodations, enhanced amenities, and access to private Sanctuary spaces designed for relaxation and elevated service. We'll also highlight the value of Princess Plus and Princess Premier, explore group and promotional opportunities, and share selling tips to help you confidently match the right cruise experience to every traveler. Whether you're new to selling Princess or looking to expand your expertise, this session will provide the knowledge, tools, and resources needed to grow your Princess sales and deliver exceptional vacation experiences.
Presented by Bryan Coats, Business Development Manager, Southeast Florida, Princess Cruises
Workshop: Jamaica Cruising
Time Here is Worth More: Selling What Today’s Travelers Want
Today's travelers are looking for more than a vacation, they are seeking meaningful experiences that create lasting memories. Join Hyatt's Inclusive Collection to discover how "Time Here Is Worth More" comes to life across our portfolio of all-inclusive resorts, where every stay is designed to help guests celebrate every moment. You'll also learn how Confidant Collective empowers travel advisors with exclusive tools, support, and resources to grow your business, strengthen client relationships, and book with confidence. Whether you are new to Hyatt's Inclusive Collection or looking to increase your all-inclusive sales, you will leave with fresh insights, wonderful updates about our brands and programs, and a clear competitive edge.
Presented by Scott K. Radesi, Senior Manager of Strategic Accounts, Hyatt's Inclusive Collection
10:00am – 11:00am Sponsored Workshops
From Yacht to Yes: Selling Emerald Cruises Ocean with Confidence
Walk away with the knowledge, talking points, and inspiration to move your clients from “Tell me more” to “Let’s book it.” In this engaging session, we’ll explore new destination, exciting itineraries, and uncover the unique selling propositions that set Emerald Cruises Ocean apart.
Presented by Antolin Del Collado, Regional Sales Director, Scenic & Emerald Cruises
Royal Celebrations: Turning Life’s Biggest Moments into Unforgettable Cruise Experiences
Discover how Royal Caribbean transforms life’s biggest celebrations and milestones into unforgettable vacations of a lifetime. In this session, we’ll explore consumer insights that reveal the growing demand for celebration travel, highlight the unique experiences available onboard and at Royal Caribbean’s private destinations, and uncover opportunities for travel advisors to increase bookings through special occasion and group travel. From customized experiences and exclusive venues to onboard celebrations and marketing tools, learn how to position Royal Caribbean as the perfect choice for every milestone. Whether celebrating with family, friends, or a large group, you’ll leave with practical strategies, resources, and selling tips to help clients create unforgettable moments while growing your business.
Presented by Anthony Meloro, Director, Business Development Support; Trade & Host Relations, Royal Caribbean
Discover Croatia Beyond the Postcard
An inspiring Adriatic destination where rich cultural heritage, breathtaking nature, and sustainable tourism come together. The session will open with an introduction to Croatia by the Croatian National Tourist Office, featuring the short film I Hear It’s Beautiful, starring John Malkovich, offering a glimpse into the country’s diverse landscapes, culture, and unique experiences. The Port of Šibenik Authority will then showcase Šibenik, a remarkable destination that has transformed from an industrial center into a thriving tourism hub while remaining committed to responsible growth. Surrounded by two national parks, two UNESCO World Heritage Sites, and four historic fortresses, Šibenik combines extraordinary nature, culture, and maritime heritage. Participants will discover how the city is carefully managing tourism development while positioning itself as one of the Adriatic’s leading small destinations.
Presented by Leila Krešić-Jurić, Director North America, Croatian National Tourist Office; Katarina Mrvica, Marketing Specialist, Croatian National Tourist Office; and Joško Šupe, Deputy General Manager, Croatian National Tourist Office
Come Meet Star Explorer
Your clients keep asking what's new, and "lots of things" isn't much of an answer. Melissa Nessenson, Manager - US Regional Sales, has a better one. Star Explorer is Windstar's newest yacht, and her inaugural season opens in Q1 2027. RiverOcean Voyages is the other half of the hour. Melissa will cover what each one is, who it suits and how to talk about itineraries shaped around smaller harbors and longer afternoons ashore without sounding like a brochure. Think of the clients you already have in mind. You'll leave knowing what to tell them.
Presented by Melissa Nessenson, Southeastern U.S. Regional Sales Manager, Windstar Cruises
The Great Jamaica Comeback
Discover The Great Jamaica Comeback as Sandals Resorts prepares to welcome guests back to three iconic Jamaican properties: Sandals Montego Bay, Sandals Caribbean Cay, and Sandals South Coast. Join Liz Purkey, Regional Director of Sales, for an exciting look at the return of these beloved resorts, what travel advisors can expect from the reopenings, and the opportunities ahead for selling Jamaica. This session will provide key updates and insights to help advisors confidently share the excitement of Jamaica’s comeback with their clients.
Presented by Liz Purkey, Regional Director of Sales, Sandals & Beaches Resorts
11:15am – 2:15pm General Session & Lunch
A Conversation with Jason Liberty
With Johanna Jainchill, Editor-in-Chief, Travel Weekly; and Jason Liberty, Chairman and Chief Executive Officer, Royal Caribbean Group
A Sit Down with Royal Caribbean Group Leadership
With:
Michael Bayley, President and Chief Executive Officer, Royal Caribbean International
Laura Hodges Bethge, President, Celebrity Cruises
Johanna Jainchill, Editor-in-Chief, Travel Weekly
Mary Pat Sullivan, Executive Vice President of Marketing and Partnerships, Northstar Travel Group
Lunch, sponsored by Celebrity Cruises, Royal Caribbean, and Silversea Cruises
With:
Anthony Meloro, Director, Business Development Support; Trade & Host Relations, Royal Caribbean
Joe Leon, Vice President of Sales, The Americas, Silversea
Jennifer Suarez, Vice President of Sales, Celebrity Cruises
A Word from Allianz
Sit Down with the Sales & Marketing Masterminds of our Industry
Moderated by Ken Shapiro, Group Vice President / Editorial Director, TravelAge West & TravelPulse; and Mary Pat Sullivan, Executive Vice President of Partnerships & Marketing, Northstar Travel Group
With:
Jennifer Suarez, Vice President of Sales, Celebrity Cruises
John Chernesky, Senior Vice President and Chief Sales Officer, Norwegian Cruise Line
Rob Coleman, Senior Vice President, Sales, Seabourn
Erin Douglas, Senior Vice President of Trade Sales, MSC Cruises
Vicki Freed, Senior Vice President, Sales & Trade Relations, Royal Caribbean International
Carmen Roig, Senior Vice President of Sales, Princess Cruises
Janet Wygert, Senior Vice President, Sales and Trade Marketing, Carnival Cruise Line
A Spotlight on Sandals & Beaches Resorts
A Moment with Tern
Educational Panel
With
Cathy Bennis, Vice President/Head of Trade Sales & Partnerships, North America, Audley Travel
Melissa Nessenson, Southeastern U.S. Regional Sales Manager, Windstar Cruises
Francisco Baeza, Director of MICE Sales, VidantaWorld
A Highlight on Berkshire Hathaway Travel Protection
Presented by Bob Ford, Chief Revenue Officer, Berkshire Hathaway Travel Protection
A Moment with Jenn Lee
Presented by Jenn Lee, President & Chief Marketing Officer, Travel Planners International and Vacation Planners